Privacy Policy

Privacy Policy

We deeply respect your privacy and right to control your personal data. Our guiding principles are simple:
  • We use data to serve our users.
  • We provide meaningful choices that are easy to understand.
  • We collect only what we need.
  • We protect the data of our users as if it were our own.
The primary purpose of collecting your data is to improve your user experience.

We do not and will not sell your personal data to third parties.

This Privacy Statement (the 'Statement') explains the personal information we collect from you, either directly or indirectly, and how we use it. Personal information is any information that can be used to identify you or that we can link to you. The Statement also covers the choices you can make about the data we collect, and how you can control these decisions. Please read this Statement carefully to understand how Screendox may collect, use and share your personal information. The terms 'we', 'us', or 'Screendox' are each intended as reference to J.L. Ward Associates, Inc.

The Types of Personal Information We Collect

Information you provide to us

We collect information you voluntarily provide to us, such as your name, phone number and email address; for instance, when you want to learn more about Screendox.

Information we collect automatically

We automatically collect information about you, such as functional data (as defined below) and additional usage data (as defined below) about your use of the Screendox website or app or information collected by using cookies and similar technologies when you use, access or interact with us via our websites or app. We may, for example, collect information about the type of device you use to access our websites, the operating system and version, your IP address, your general geographic location as indicated by your IP address, your browser type, the webpages you view on our websites, and whether and how you interact with content available on our websites.

Our Use of Cookies and Other Similar Technologies

We use cookies and similar technologies like pixels, tags, web beacons, and other identifiers to help us personalize our websites for you, remember your preferences, understand how users are using our websites or app, and help customize our marketing offerings.

Cookies

A 'cookie' is a small data file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Screendox uses both types of cookies. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted. We use the following types of cookies on our website.
  • Strictly necessary cookies. These cookies are essential for you to browse our website and use its features.
  • Performance cookies. These cookies collect information about how you use our websites. This data may be used to help optimize our website and make it easier for you to navigate.
  • Functional cookies. These cookies allow our websites to remember choices you make and personalize your experience. We may store your geographic location in a cookie, for instance, to ensure that we show you the websites relevant to your area.
  • Third Party cookies. Third-party cookies are those placed by websites and/or parties other than Screendox. These cookies may be used on our websites to improve our products or services or to help us provide more relevant advertising. These cookies are subject to their respective privacy policies for these external services.
  • Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our websites, what pages they find most useful and how they arrived at Screendox.com. To learn more about Google Analytics and your data.

How to Control Cookie Settings

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. Some browsers offer a “Do Not Track” (“DNT”) signal whereby you may indicate your preference regarding tracking and cross-site tracking. Although we do not currently employ technology that recognizes DNT signals, we will only process your personal data in accordance with this Statement.

Information obtained from other sources

We may receive information about you from other sources, including third parties, such as social media platforms, for instance, when you interact with us on social media. We protect data obtained from third parties according to the practices described in this Statement and we also apply any additional restrictions imposed by the source of data.

Customer Interactions with Screendox

To make the information in this Statement easy to understand, we have highlighted different occasions when Screendox could potentially collect personal information from customers. The customer interactions with Screendox are broken down into the following segments:

Learning about Screendox

Once you have decided to buy Screendox, we offer a way for customers to buy directly from us. When you buy from us, you will be asked to provide information so that we can complete your purchase.

We collect:

 name, email address, IP address, and information provided by cookies or similar technology.

Why:

 We use this information to share news and information about Screendox. Additionally, the IP address helps us to understand geographic information about our websites’ visitors better so that we can improve our website for everyone. It is our legitimate interest to process your personal data for these purposes.

Buying Screendox

As you gather more information about Screendox, you may virtually or physically visit a site that we own. Examples include browsing our website, calling our representatives, or attending Screendox-involved events. To learn more about Screendox, you may voluntarily provide personal information, such as your name and email address during these interactions. We may also collect information about you online via cookies or similar technologies when you visit our websites.

We collect:

 your name, phone number (optional), email address, delivery/shipping address, and payment information.

Why:

 We use this information to complete your transaction, follow up with you about your purchase, help with any delivery issues, and other issues related to the purchase of your Screendox. Processing your personal data for this purpose is necessary for the performance of the agreement we have with you.

Product Experience, Recommendations and Personalization

We use data to provide, operate, support and improve Screendox Services. We use your personal information to recommend features, Products, and Services that might be of interest to you, identify your preferences, and personalize your experience with Screendox. This processing is necessary for the performance of our agreement we have with you as well as to serve our legitimate interest.

Customer Support

We use data to respond to customer inquiries, diagnose Product problems, repair customers' Screendox Products and provide other customer care and support services. This processing is necessary for the performance of our agreement we have with you, as well as to serve our legitimate interest.

Product Improvement

We continually use data for research purposes and to develop and improve our Screendox Products and Services, including maintaining and improving the performance of our Screendox Products and Services, developing and adding new features or capabilities, such as using error reports to improve security features, using search queries and clicks to improve the relevance of search results and using usage data to determine what new features to prioritize. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of Screendox Products and Services. This processing is necessary to serve our legitimate interest.

Security, Safety, and Dispute Resolution

We use data to protect the security and safety of our customers, Screendox Products and Services, to detect and prevent fraud, to resolve disputes and enforce our agreements. This processing is necessary to serve our legitimate interest.

Business Operations

We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business. This processing is necessary to serve our legitimate interest.

Communication, Marketing and Advertising

We use the data we collect to deliver and personalize our communications with you. For example, we may contact you by email or other means of electronic communication (including through the social media to inform you about new Screendox Products or Services, security or software updates, to update you on a support issue, or to invite you to take part in a survey. This processing is necessary to serve our legitimate interest.

Purposes for which we seek your consent

We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time, and we will stop processing of your personal information for that purpose.

How We May Share Personal Information

Screendox does not and will not sell personal information about our customers.

We want you to understand that information about our customers is an important part of our business. We only disclose your data as described in this Statement. We may share information with the following types of third parties.

Third Party Vendors

Screendox uses a variety of third-party vendors to carry out services like website management and hosting, cloud-related services, social media, email communications, analyzing data, providing marketing assistance, transmitting content, and providing customer service. We only share your personal information as necessary, such as to complete a transaction or to provide a Product or Service you have requested or authorized and only with vendors or agents working on our behalf for the purposes described in this Statement. In this case, your personal information will be shared with these agents or contractors but only for the purpose of performing services on behalf and under the instructions of Screendox and in accordance with this Statement. It is our legitimate interest to share information with these parties for these purposes. For questions about third-party vendors, please contact us.

Screendox-Controlled Affiliates and Subsidiaries

We share information with Screendox-controlled affiliates and subsidiaries for business purposes such as internal administration, promoting Screendox Products and providing customers with our Screendox Products and Services. It is our legitimate interest to share information with these parties for these purposes.

Compelled Disclosure and Law Enforcement

When legally required, strictly necessary for the performance of the services or to protect our rights, or the rights of our affiliates or users, we disclose your personal information to law enforcement authorities, investigative organizations, our affiliates or in legal proceedings. We will share your personal information when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law or respond to a valid legal process (e.g. a search warrant, a court order, or a subpoena).

Sale or Merger

We may share your personal information in the event of a merger, acquisition, or sale of all or a portion of our assets. Of course, we shall notify you via email and/or a prominent notice on our website and inform you of your rights.

Sharing and Disclosure of Aggregate Data

We share data in aggregate form and/or in a form which does not enable the recipient of such data to identify you, with third parties, for example, for industry analysis. Please note, our Screendox Products include links to products or applications of third parties whose privacy practices may differ from Screendox. If you provide personal data to any of those third parties or their products, your data is governed by their privacy statements, and we encourage you to read these privacy statements carefully.

The Legal Bases for Using Personal Information

There are different legal bases that we rely on to use your personal information, namely:

Performance of a contract

The use of your personal information may be necessary to perform an agreement you have with us. For example, to complete your purchase of your Screendox Product, to register and maintain your account, to help with delivery issues, to register your Screendox system, and to make sure that your Screendox Product performs its basic functions in a secure way or to respond to your requests.

Consent

Where legally required, we may rely on your consent to use your personal information. When this is the case, we provide you with more specific information when we actually request your consent. You may withdraw your consent at any time by sending us an email. Your withdrawal will not affect the lawfulness of processing based on your consent before your withdrawal.

Compliance with legal obligation

We may use your relevant personal information to ensure compliance with applicable laws, for example to comply with lawful requests from law enforcement, and for regulatory investigations and compliance.

Security, Storage and Retention of Personal Information We Collect Security

Screendox is committed to protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable. We use a variety of appropriate technical and organizational measures and industry standards to protect your personal information and help prevent information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. For example, we store the personal data you provide on computer systems that have limited access and in our controlled offices.
You can only access your Screendox account information and our service through the use of an individual user login and password. To protect the confidentiality of your personal information, you must keep your password confidential and not disclose it to any other person. Please alert us immediately if you believe your password has been misused. Additionally, always log out and close your browser when you finish your session. 

Please note, we will never ask you to disclose your password.

If you have any questions about the security of your personal information, you can contact us.

Retention

Screendox will retain your personal information:
  • For as long as we have a customer relationship with you and/or as necessary to enable you to use the website, your Screendox account and/or your Screendox Product(s);
  • For the period required to provide services that you request from us;
  • For the period required to provide marketing or other promotional materials that you request from us;
  • To comply with our legal obligations, including requirements of regulators and governmental agencies that have authority over us such as tax and/or accounting obligations, which usually require retaining certain transaction data for periods between 7 and 10 years after a transaction has occurred;
  • For the period required to resolve disputes with any parties and/or to investigate or defend against potential legal claims; and
  • Otherwise as necessary to allow us to conduct our business in compliance with applicable laws and regulations.
All personal information we retain will be subject to this Privacy Statement and our internal retention guidelines. Screendox will delete your personal data when it is no longer required for the above-mentioned purposes. If there is any personal data that, for technical reasons, we are unable to delete entirely from our systems, Screendox will implement appropriate measures to prevent any further processing or use of such data. If you have a question about a specific retention period for certain types of personal information we process about you, please contact us.

Your Rights and Choices

Your Rights

We want you to be in control of how your personal information is used by us. Subject to local law, including the General Data Protection Regulation and the California Consumer Privacy Act, you can do this in the following ways:
  • You can ask us for a copy of the personal information we hold about you;
  • You can inform us of any changes to your personal information, or if you want us to correct any of the personal information, we hold about you;
  • In certain situations, you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information; and
  • In certain situations, you can also ask us to send the personal information you have given us to a third party.
Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Moreover, where we process your personal information based on legitimate interest or the public interest, you have the 

right to object at any time

 to that use of your personal information.
We rely on you to ensure that your personal information is complete, accurate and current. Please do inform us promptly of any changes to or inaccuracies of to your personal information by contacting us.
We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal information. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to lodge a complaint with the data protection authority in your country (if one exists in your country) or supervisory authority.

Your Choices

Screendox Account and Screendox Apps

If you wish to access, edit or remove profile information, change your password, close your account or request deletion of your personal data, you can do it by logging in to your Screendox account or sending an email to us. If you cannot access certain personal information collected by Screendox via the Screendox account, or directly via the Screendox Product that you use, you can always contact us by sending an email. We will respond to any request to access or delete your personal data as soon as possible but certainly within 30 days.

How to Contact Us

If you have any questions about the use of your personal information, please send an email to info@jlwardassociates.com. California residents can also reach us at 1-619-938-1613. Our mailing address is 9562 Winter Gardens Blvd., Suite D-358, Lakeside, CA 92040, USA.

Changes to Our Privacy Statement

Screendox may modify or update this Statement when necessary to reflect customer feedback and changes in our Screendox Products and Service. Please review it regularly.
We deeply respect your privacy and right to control your personal data. Our guiding principles are simple:
  • We use data to serve our users.
  • We provide meaningful choices that are easy to understand.
  • We collect only what we need.
  • We protect the data of our users as if it were our own.
The primary purpose of collecting your data is to improve your user experience.

We do not and will not sell your personal data to third parties.

This Privacy Statement (the 'Statement') explains the personal information we collect from you, either directly or indirectly, and how we use it. Personal information is any information that can be used to identify you or that we can link to you. The Statement also covers the choices you can make about the data we collect, and how you can control these decisions. Please read this Statement carefully to understand how Screendox may collect, use and share your personal information. The terms 'we', 'us', or 'Screendox' are each intended as reference to J.L. Ward Associates, Inc.

The Types of Personal Information We Collect

Information you provide to us

We collect information you voluntarily provide to us, such as your name, phone number and email address; for instance, when you want to learn more about Screendox.

Information we collect automatically

We automatically collect information about you, such as functional data (as defined below) and additional usage data (as defined below) about your use of the Screendox website or app or information collected by using cookies and similar technologies when you use, access or interact with us via our websites or app. We may, for example, collect information about the type of device you use to access our websites, the operating system and version, your IP address, your general geographic location as indicated by your IP address, your browser type, the webpages you view on our websites, and whether and how you interact with content available on our websites.

Our Use of Cookies and Other Similar Technologies

We use cookies and similar technologies like pixels, tags, web beacons, and other identifiers to help us personalize our websites for you, remember your preferences, understand how users are using our websites or app, and help customize our marketing offerings.

Cookies

A 'cookie' is a small data file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Screendox uses both types of cookies. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted. We use the following types of cookies on our website.
  • Strictly necessary cookies. These cookies are essential for you to browse our website and use its features.
  • Performance cookies. These cookies collect information about how you use our websites. This data may be used to help optimize our website and make it easier for you to navigate.
  • Functional cookies. These cookies allow our websites to remember choices you make and personalize your experience. We may store your geographic location in a cookie, for instance, to ensure that we show you the websites relevant to your area.
  • Third Party cookies. Third-party cookies are those placed by websites and/or parties other than Screendox. These cookies may be used on our websites to improve our products or services or to help us provide more relevant advertising. These cookies are subject to their respective privacy policies for these external services.
  • Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our websites, what pages they find most useful and how they arrived at Screendox.com. To learn more about Google Analytics and your data.

How to Control Cookie Settings

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. Some browsers offer a “Do Not Track” (“DNT”) signal whereby you may indicate your preference regarding tracking and cross-site tracking. Although we do not currently employ technology that recognizes DNT signals, we will only process your personal data in accordance with this Statement.

Information obtained from other sources

We may receive information about you from other sources, including third parties, such as social media platforms, for instance, when you interact with us on social media. We protect data obtained from third parties according to the practices described in this Statement and we also apply any additional restrictions imposed by the source of data.

Customer Interactions with Screendox

To make the information in this Statement easy to understand, we have highlighted different occasions when Screendox could potentially collect personal information from customers. The customer interactions with Screendox are broken down into the following segments:

Learning about Screendox

Once you have decided to buy Screendox, we offer a way for customers to buy directly from us. When you buy from us, you will be asked to provide information so that we can complete your purchase.

We collect:

 name, email address, IP address, and information provided by cookies or similar technology.

Why:

 We use this information to share news and information about Screendox. Additionally, the IP address helps us to understand geographic information about our websites’ visitors better so that we can improve our website for everyone. It is our legitimate interest to process your personal data for these purposes.

Buying Screendox

As you gather more information about Screendox, you may virtually or physically visit a site that we own. Examples include browsing our website, calling our representatives, or attending Screendox-involved events. To learn more about Screendox, you may voluntarily provide personal information, such as your name and email address during these interactions. We may also collect information about you online via cookies or similar technologies when you visit our websites.

We collect:

 your name, phone number (optional), email address, delivery/shipping address, and payment information.

Why:

 We use this information to complete your transaction, follow up with you about your purchase, help with any delivery issues, and other issues related to the purchase of your Screendox. Processing your personal data for this purpose is necessary for the performance of the agreement we have with you.

Product Experience, Recommendations and Personalization

We use data to provide, operate, support and improve Screendox Services. We use your personal information to recommend features, Products, and Services that might be of interest to you, identify your preferences, and personalize your experience with Screendox. This processing is necessary for the performance of our agreement we have with you as well as to serve our legitimate interest.

Customer Support

We use data to respond to customer inquiries, diagnose Product problems, repair customers' Screendox Products and provide other customer care and support services. This processing is necessary for the performance of our agreement we have with you, as well as to serve our legitimate interest.

Product Improvement

We continually use data for research purposes and to develop and improve our Screendox Products and Services, including maintaining and improving the performance of our Screendox Products and Services, developing and adding new features or capabilities, such as using error reports to improve security features, using search queries and clicks to improve the relevance of search results and using usage data to determine what new features to prioritize. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of Screendox Products and Services. This processing is necessary to serve our legitimate interest.

Security, Safety, and Dispute Resolution

We use data to protect the security and safety of our customers, Screendox Products and Services, to detect and prevent fraud, to resolve disputes and enforce our agreements. This processing is necessary to serve our legitimate interest.

Business Operations

We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business. This processing is necessary to serve our legitimate interest.

Communication, Marketing and Advertising

We use the data we collect to deliver and personalize our communications with you. For example, we may contact you by email or other means of electronic communication (including through the social media to inform you about new Screendox Products or Services, security or software updates, to update you on a support issue, or to invite you to take part in a survey. This processing is necessary to serve our legitimate interest.

Purposes for which we seek your consent

We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time, and we will stop processing of your personal information for that purpose.

How We May Share Personal Information

Screendox does not and will not sell personal information about our customers.

We want you to understand that information about our customers is an important part of our business. We only disclose your data as described in this Statement. We may share information with the following types of third parties.

Third Party Vendors

Screendox uses a variety of third-party vendors to carry out services like website management and hosting, cloud-related services, social media, email communications, analyzing data, providing marketing assistance, transmitting content, and providing customer service. We only share your personal information as necessary, such as to complete a transaction or to provide a Product or Service you have requested or authorized and only with vendors or agents working on our behalf for the purposes described in this Statement. In this case, your personal information will be shared with these agents or contractors but only for the purpose of performing services on behalf and under the instructions of Screendox and in accordance with this Statement. It is our legitimate interest to share information with these parties for these purposes. For questions about third-party vendors, please contact us.

Screendox-Controlled Affiliates and Subsidiaries

We share information with Screendox-controlled affiliates and subsidiaries for business purposes such as internal administration, promoting Screendox Products and providing customers with our Screendox Products and Services. It is our legitimate interest to share information with these parties for these purposes.

Compelled Disclosure and Law Enforcement

When legally required, strictly necessary for the performance of the services or to protect our rights, or the rights of our affiliates or users, we disclose your personal information to law enforcement authorities, investigative organizations, our affiliates or in legal proceedings. We will share your personal information when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law or respond to a valid legal process (e.g. a search warrant, a court order, or a subpoena).

Sale or Merger

We may share your personal information in the event of a merger, acquisition, or sale of all or a portion of our assets. Of course, we shall notify you via email and/or a prominent notice on our website and inform you of your rights.

Sharing and Disclosure of Aggregate Data

We share data in aggregate form and/or in a form which does not enable the recipient of such data to identify you, with third parties, for example, for industry analysis. Please note, our Screendox Products include links to products or applications of third parties whose privacy practices may differ from Screendox. If you provide personal data to any of those third parties or their products, your data is governed by their privacy statements, and we encourage you to read these privacy statements carefully.

The Legal Bases for Using Personal Information

There are different legal bases that we rely on to use your personal information, namely:

Performance of a contract

The use of your personal information may be necessary to perform an agreement you have with us. For example, to complete your purchase of your Screendox Product, to register and maintain your account, to help with delivery issues, to register your Screendox system, and to make sure that your Screendox Product performs its basic functions in a secure way or to respond to your requests.

Consent

Where legally required, we may rely on your consent to use your personal information. When this is the case, we provide you with more specific information when we actually request your consent. You may withdraw your consent at any time by sending us an email. Your withdrawal will not affect the lawfulness of processing based on your consent before your withdrawal.

Compliance with legal obligation

We may use your relevant personal information to ensure compliance with applicable laws, for example to comply with lawful requests from law enforcement, and for regulatory investigations and compliance.

Security, Storage and Retention of Personal Information We Collect Security

Screendox is committed to protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable. We use a variety of appropriate technical and organizational measures and industry standards to protect your personal information and help prevent information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. For example, we store the personal data you provide on computer systems that have limited access and in our controlled offices.
You can only access your Screendox account information and our service through the use of an individual user login and password. To protect the confidentiality of your personal information, you must keep your password confidential and not disclose it to any other person. Please alert us immediately if you believe your password has been misused. Additionally, always log out and close your browser when you finish your session. 

Please note, we will never ask you to disclose your password.

If you have any questions about the security of your personal information, you can contact us.

Retention

Screendox will retain your personal information:
  • For as long as we have a customer relationship with you and/or as necessary to enable you to use the website, your Screendox account and/or your Screendox Product(s);
  • For the period required to provide services that you request from us;
  • For the period required to provide marketing or other promotional materials that you request from us;
  • To comply with our legal obligations, including requirements of regulators and governmental agencies that have authority over us such as tax and/or accounting obligations, which usually require retaining certain transaction data for periods between 7 and 10 years after a transaction has occurred;
  • For the period required to resolve disputes with any parties and/or to investigate or defend against potential legal claims; and
  • Otherwise as necessary to allow us to conduct our business in compliance with applicable laws and regulations.
All personal information we retain will be subject to this Privacy Statement and our internal retention guidelines. Screendox will delete your personal data when it is no longer required for the above-mentioned purposes. If there is any personal data that, for technical reasons, we are unable to delete entirely from our systems, Screendox will implement appropriate measures to prevent any further processing or use of such data. If you have a question about a specific retention period for certain types of personal information we process about you, please contact us.

Your Rights and Choices

Your Rights

We want you to be in control of how your personal information is used by us. Subject to local law, including the General Data Protection Regulation and the California Consumer Privacy Act, you can do this in the following ways:
  • You can ask us for a copy of the personal information we hold about you;
  • You can inform us of any changes to your personal information, or if you want us to correct any of the personal information, we hold about you;
  • In certain situations, you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information; and
  • In certain situations, you can also ask us to send the personal information you have given us to a third party.
Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Moreover, where we process your personal information based on legitimate interest or the public interest, you have the 

right to object at any time

 to that use of your personal information.
We rely on you to ensure that your personal information is complete, accurate and current. Please do inform us promptly of any changes to or inaccuracies of to your personal information by contacting us.
We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal information. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to lodge a complaint with the data protection authority in your country (if one exists in your country) or supervisory authority.

Your Choices

Screendox Account and Screendox Apps

If you wish to access, edit or remove profile information, change your password, close your account or request deletion of your personal data, you can do it by logging in to your Screendox account or sending an email to us. If you cannot access certain personal information collected by Screendox via the Screendox account, or directly via the Screendox Product that you use, you can always contact us by sending an email. We will respond to any request to access or delete your personal data as soon as possible but certainly within 30 days.

How to Contact Us

If you have any questions about the use of your personal information, please send an email to info@jlwardassociates.com. California residents can also reach us at 1-619-938-1613. Our mailing address is 9562 Winter Gardens Blvd., Suite D-358, Lakeside, CA 92040, USA.

Changes to Our Privacy Statement

Screendox may modify or update this Statement when necessary to reflect customer feedback and changes in our Screendox Products and Service. Please review it regularly.